We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.

For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink. 

The symptom checker will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

If your outcome indicates that an appointment is required at The Elms Medical Centre, you simply click on the request appointment link.

Once the request has been submitted, you will then be contacted by the practice team to arrange an appointment within the recommended timeframe (as outlined in the outcome of your symptom checker) however this may not always be possible.

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

For further information or advice on the doctorlink service, please contact the practice. 

Or if you are experiencing any technical issues please contact by emailing support@doctorlink.com or visit the doctorlink website https://www.doctorlink.com/